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“Customer service is key.”

That’s what Mike Bimmer says is the most important thing he’s learned when it comes to business.

Bimmer owns MB Solutions, a full-service merchant services company that has been in the Shade for eight years.

He is a partner in Voxedge, a VoIP phone company and is the purchasing agent for Mohawk Computers, a managed IT company.

Bimmer said he started MB Solutions as a “spin off” from his banking days and takes pride in providing excellent customer service to the merchants he serves.

He was in the banking industry for 20 years, starting as a branch manager and working his way up to senior lender for a small bank. Bimmer also owned a barcoding company for more than 10 years with his son-in-law and sold it to a company in Atlanta.

He said one reason he would recommend Maple Shade to anyone looking to start a business here is that the town government is business friendly. Bimmer has served on the Maple Shade Zoning Board for more than 25 years.

He joined the Burlington County Regional Chamber of Commerce in 2013.

Bimmer served in new business development and then as an ambassador for the past year. He is proud to say he built MB Solutions through networking at the chamber and the Maple Shade Business Association.

Bimmer serves on the board of directors of the MSBA and currently is the treasurer. He said he joined the association for its networking potential.

Getting business owners to see the value of joining is the greatest challenge the MSBA faces, Bimmer said.

A graduate of Holy Cross, he grew up in Maple Shade and has lived here for more than 60 years.

Bimmer coached and was treasurer of the Maple Shade Babe Ruth league for many years and currently coaches the JV CYO basketball team at Our Lady of Perpetual Help school.

He said he likes to golf in his spare time.